Page 20 - Herrajes Patricios - RCI

Terms & Conditions

Freight FOB
Transportation and handling charges on all goods are prepaid by RCI, and billed back Prices are FOB our warehouse. Upon pick-up by the transportation company,
to the customer, unless otherwise specified. Free freight will apply on all orders of shipments become the property of the purchaser, who assumes the risk of loss or
US$4000.00 net or more per purchase order within the continental United States, un- damage in transit.
less otherwise specified. Carrier to be selected by RCI; air freight and other requested
shipments will be at the expense of the customer. Handling is added to freight. Payment Terms
Payment terms are NET 30 DAYS to customers with approved credit. Cash discount
Product Changes terms of 2% - 10 days are available unless otherwise stated. We reserve the right to
RCI reserves the right to discontinue models and/or make changes at anytime withhold shipment to accounts that do not meet our payment terms. State sales tax
in materials, parts, components, specification, etc., without notice and without is extra where applicable.
incurring any obligations on models built prior to the change.
Returned Goods
Shortages Any defects or errors for which RCI is responsible for will be promptly rectified.
A written claim for shortages must be made within 10 days after receipt of the order. Returned goods will not be accepted without prior approval and a returned material
authorization (RMA) number, which must appear on all documentation relating to
Templates the returned merchandise. The original invoice number and purchase order number
Templates are available for all standard products, special templates and wiring is required for all returns. All returns must be shipped with freight prepaid. Returned
diagrams for custom orders are available upon request for a minimal fee. goods are subject to a minimum restocking charge of 20%. There may be additional
charges to replace any abused or misused parts or components to restore the
Defective Products product to its original or saleable condition. Time limit for returning merchandise is
Products that exhibit defects in any material and/or workmanship will be replaced 30 days after authorization, unless otherwise stated.
by the factory upon verification by a local representative or the technical depart-
ment at RCI. All returns must be issued a returned material authorization (RMA) Special Order Returns
number prior to being sent back to our facility. Returns can be done immediately or Returns of “Special Orders" will not be authorized.
periodically, depending on the urgency. They will be addressed promptly. Warranty
information is available upon request for individual products. C.O.D.
While processing a credit application, RCI may require your initial order C.O.D. We
Cancelled Orders reserve the right to make C.O.D. shipments at our discretion.
Cancelled orders are subject to an additional charge. Cancellation will not be
accepted of goods that are not regular stock items, such as special orders. Damage Discounts
Claims – Title passes to the customer upon delivery to the carrier. Loss and damage All discounts are subject to foreign exchange fluctuations, changes in import duties,
claims must be filed with the carrier by the customer. Disputes with the carrier do and other applicable taxes.
not alter our payment terms and are the responsibility of the customer.
E&OE
Credit Balance Errors and Omissions Excepted.
Any resulting credit balance on a customer’s account for returns or any reason other
than RCl’s error, must be used as a credit against future purchases. Checks will not Minimum Charge
be issued to pay off a credit balance, other than due to RCI’s error. No minimum charges apply.

Prices
Orders are accepted with the understanding that they will be billed at prices in
effect at the time of shipment, except when firm prices have been quoted. Prices are
subject to change without notice.